About And Legal
We are providers of comprehensive security services regionally, to the satisfaction of our customers.
We are a highly specialized unit established to provide reliable and affordable Security Systems and Response.
The PJM Response team are not only trained for a Security Breach, they are also trained for a Medical Response and Fire Response situations.
The SECURITY team will react immediately to your distress signal, which is sent from the panic button, or cellphone app, directly to a computer in the vehicle, using existing cellphone tower networks. The computer will already have stored all your information, (name, address, access points, number of residents/dogs etc.). They will immediately start driving to your property and will try and contact you by phone. If you are not available to speak to them they will just enter your property. There is also an option to have the reaction vehicle fitted with your gate remote signal so they can open your gate and drive straight in rather than wasting precious time climbing over the gate with a ladder. This vehicle is monitored at all times via a tracking system, which prevents any abuse.
The teams are fully trained by Rolf Valley Gym in combat take down procedures and carry all the relevant security equipment to assist them.
At PJM Response, we understand that every second counts during a medical emergency. That is why our emergency response network provides immediate access to professional medical assistance whenever it is needed.
In the event of a medical emergency, an ER24 Ambulance can be dispatched instantly through the PJM Response Mobile App, via the panic button, or by one of our trained reaction officers on scene.Our strategic partnership with ER24 Ambulance Services ensures that clients receive rapid, professional, and reliable pre-hospital emergency medical care delivered by qualified emergency medical personnel.Clients who are PJM keyholders may have the cost of the service covered
For non PJM clients, a flat emergency ambulance call-out fee of US$80 applies. To ensure that urgent medical care is never delayed, payment is not required at the time of the emergency, as PJM Response has established billing arrangements with ER24 Ambulance Services. This allows patients to receive immediate medical attention while payment is processed thereafter.Where specialist treatment or long-distance transportation is required, PJM Response coordinates local, regional, and international medical air evacuations in partnership with HAC and accredited aviation providers. This integrated service ensures critically ill or injured patients are transferred safely, efficiently, and with the highest standard of medical care to the most appropriate healthcare facility.
If the FIRE service is required, our fire engine tender will immediately attend to the crisis whilst City of Harare is on the way. This vehicle is equipped with on board water and foam tanks pumps and hoses a multitude of fire extinguishers. The fire tender is capable of drawing and pumping water simultaneously from the swimming pool or nearby water source to continue the fight, if necessary. Once City of Harare arrives on the scene they will take over. The PJM Response crews have certificates in fire fighting and burn management.
There is an App that can be installed on your android phone and can be activated to call for security, fire or ambulance assistance.
Our vision is to be the preferred provider of Risk Management services in the Security Industry.
Our mission is to provide comprehensive and reliable services to the satisfaction of ALL our customers.
Our Core Values
• Commitment to duty
• Customer Focus
• Discipline
• Honesty and Integrity
• Team Work
• Value Addition
Our Directors
Patrick Mallon
Dee Oniel
Managers
Walter Deka
